Administrative Assistant | 2014 – Present
The Rivers Grosse Pointe & Riverview Health
2014-2015, Construction: Coordinate the collection, quoting, and ordering of materials and supplies, working closely with contractors and residents to support material selections and track project progress through completion. Serve as a hands-on, collaborative team member throughout all phases of construction, licensing, startup, and ongoing operations.
2014-Present: Deliver comprehensive support to Executives, Administrators, Managers, and cross-functional departments, contributing to both daily operations and strategic initiatives. Responsibilities include website and social media management, graphic design, IT support, promotional product and supply coordination, and event planning and execution. Additional expertise includes generating and maintaining KPI reports, creating adobe acrobat X forms, formatting large, complex documents with accuracy and consistency.
Skills: Adobe Illustrator · Adobe Photoshop · DotNetNuke (DNN) · Microsoft Office · HTML · WordPress · Graphic Design
Administrative Assistant | 2004 – 2014
Nick S. Palmer DDS, MS, PC
Manage a wide range of administrative and technical tasks, including directing calls, scheduling appointments, processing payments, and maintaining patient records and data. Instrument sterilization procedures, inventory management, and supply stocking. Provide broad IT support, including software and network updates, hardware troubleshooting, and general tech maintenance. Maintain and update a Joomla-based website, create web and print marketing materials, convert paper files to digital format, and handle professional email communications.
Additional responsibilities included construction auditing and assisting with quarterly association billing, ensuring accuracy and timely reporting.
Certificate: Scheduling Institute (Practice Management)
Skills: Joomla! · Information Technology · Appointment Scheduling · Vistadent · Inventory Management · Customer Service · Microsoft Office · Graphic Design · Adobe Creative Suite
Freelance Graphic Designer, Web Developer, Web Master, Social Media | Aug 2011 – Present
Graphic Design: Experienced in creating a wide range of visual materials, including logos, invitations, postcards, newsletters, brochures, posters, banners, signage, apparel, business cards, letterheads, print advertisements, packaging, and digital content for web and social media.
Web Development / Webmaster: Skilled in building and maintaining WordPress websites from concept to launch, including content creation, ongoing updates, and site maintenance to ensure functionality and user experience.